New Fraud Prevention Service

In our continuing efforts to keep your accounts secure, we’ve improved our alert system for potential fraud. Here’s how it works:

 

1. When potential fraud is detected, you will receive an automatic email notification, with the option to respond and confirm fraud or no fraud.

 

2. One minute after the email, you will receive a text alert, which also has the option to respond and confirm fraud or no fraud.

 

3. If there is no response received, you will then receive automatic phone calls to confirm or deny fraud. If fraud is confirmed or if there is a failure to authenticate your identity, you will be connected to a fraud analyst.

Remember – our messages will never ask for your PIN or account number.

The phone number for our Fraud Center has changed to 1-800-417-4592. If you add this number to your phone contacts and label it “Fraud Center,” it will display on your phone whenever you get a call from this number.

If you also add the shortcode 32874 and label it “Fraud Center”, it will display on your phone whenever you get a text from the Fraud Center.

 

Ways to Prevent Fraud Protection from Shutting Down Your Card

 

1. Let CB&T know when you’ll be traveling. (All contact information is at the bottom of this page.)

 

2. Make sure all of your contact information at CB&T is correct by calling us to confirm.

 

3. Respond directly to the fraud center at the number above rather than calling CB&T for faster card availability.

 

 

LOCATIONS

CONTACT US

Riverton, WY

220 N. Federal - 82501

P:(307)856-4320

F:(307)856-4341

24 Hour Phone Banking:

1-844-236-9864

Lobby:

M-F 8:30 am - 5:00 pm

Drive-up:

M-TH: 8:00 am - 5:00 pm

F: 8:00 am - 6:00 pm

SAT: 9:00 am - 12:00 pm

Ft. Washakie, WY

14615 Hwy 287 - 82514

P:(307)332-5978

F:(307)332-5067

24 Hour Phone Banking:

1-844-236-9864

Lobby:

M-F 9:00 am - 4:00 pm

Drive-up:

M-F 9:00 am - 4:00 pm

Submitting Form...

The server encountered an error.

Form received.

Lander, WY

285 Main St. - 82520

P:(307)332-4730

F:(307)332-6614

24 Hour Phone Banking:

1-844-236-9864

Lobby:

M-F 8:30 am - 5:00 pm

Drive-up:

M-TH: 8:00 am - 5:00 pm

F: 8:00 am - 6:00 pm

SAT: 9:00 am - 12:00 pm

Thermopolis, WY

435 Arapahoe - 82443

P:(307)864-5561

F:(307)864-9326

24 Hour Phone Banking:

1-844-236-9864

Lobby:

M-F 8:30 am - 5:00 pm

Drive-up:

M-F: 8:00 am - 5:00 pm

SAT: 8:00 am - 12:00 pm

Cheyenne, WY

3060 East Lincolnway - 82001

P:(307)632-2124

F:(307)632-2165

24 Hour Phone Banking:

1-844-236-9864

Lobby:

M-F 8:30 am - 5:00 pm

Drive-up:

M-TH: 8:00 am - 5:00 pm

F: 8:00 am - 6:00 pm

SAT: 9:00 am - 12:00 pm